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FAQ

1.How long can I receive your reply after I send my inquiry?
We will reply you within 12 hours on workday.
2.Are you a manufacturer or a trading company?
We are a LED lighting manufacturer.
3.What products do you provide?
Mainly, we produce indoor LED Downlight, Spotlight, Track Light ,MR16 & AR111 Lamp and accessories of LED Lighting.
4.What are the applications of your products?
Our products are widely used in household and commercial places such as hotels, shopping malls ,exhibition, office, etc.
5.Can you customize products?
Yes, we are able to design and produce product as customers require.
6.How’s your productivity?
Our factory covers an area of 20,000㎡ and we own 200 experienced employees. All workshops are operated by strict standards. The annual output of lighting reaches 1,000,000 pieces.
7.How do you ensure your product quality?
We have ISO9000 certification. We conduct inspections in every production procedure. For finished products, we will take 100% inspection by international standards and customers’ requirements.We have ISO9000 certification. We conduct inspections in every production procedure. For finished products, we will take 100% inspection by international standards and customers’ requirements.
8.How many employees do you have?
We have over 200 well-trained employees, including products and electrical engineers.
9.Payment?
We will confirm the payment with you when quoting, like FOB, CIF or others.In batch production, we accept 30% deposit, balance against the copy of B/L.T/T is the main payment, and L/C is acceptable as well.
10.Delivery time?
Usually, Sample order takes 5-10 workdays. Bulk order takes 30-35 workdays.
11.What’s your delivery method?
We commonly use sea transportation, because we are in Wenzhou, close to Ningbo Port, the sea transportation is convenient. Of course, if your products are urgent, we can use air transportation.
12.Where do you export your products?
Our products are mainly exported to Spain, Russia, German, Italy ,France, Switzerland,Australia, Hongkong ,Macao , Taiwan and so on.
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